Help Center
Data and security
Retention, deletion and how client documents are protected.
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How long files are kept
Your retention period, when it starts and how changing it works.
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Deletion warning emails
The emails before and after files are deleted, and who gets them.
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Delete a request's files early
Delete a completed request's files now, before the retention period ends.
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What stays after files are deleted
The files go. The request, its checklist and its history stay.
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How client links are protected
Random codes, an optional PIN, resets, closed links and limits on guessing.
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