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GarnerDocs

Help Center

How can we help?

Guides to every part of GarnerDocs, for firms and for the clients who upload to them.

Uploading documents for a firm? Read the help for clients

Browse by topic

  • Getting started

    Start your trial, confirm your retention period and send your first request.

    2 articles

  • Requests

    Create, send and manage document requests.

    12 articles

  • Templates

    Reusable checklists for the requests you send again and again.

    2 articles

  • Reviewing documents

    Approve uploads, ask for replacements and download files.

    7 articles

  • Reminders

    Automatic follow-ups for documents that are still missing.

    4 articles

  • Workflows

    Recurring collection and automatic follow-up when something happens.

    4 articles

  • Team

    Invite colleagues and choose what they can do.

    4 articles

  • Settings and branding

    Your workspace, your brand and the emails you get.

    6 articles

  • Plans and billing

    Plans, limits, your trial and invoices.

    4 articles

  • Data and security

    Retention, deletion and how client documents are protected.

    5 articles

  • Reports and search

    Reports, search and the command palette.

    2 articles

  • For clients

    Uploading the documents you were asked for.

    6 articles

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