Who it's for
- FileInvite
- Commercial and complex lenders, with several parties per loan
- GarnerDocs
- Any business that collects documents from its clients
Compare
GarnerDocs vs FileInvite.
Both send your client a private link and chase what's missing with reminders. FileInvite is built for commercial and complex lending, with several parties on each deal; GarnerDocs collects documents for any business. Here's how to choose.
Facts checked · Reviewed every six months
FileInvite
GarnerDocs
Our take
If you run commercial loans with several parties, FileInvite is built for that. If you collect documents in any line of business and want to pay by the month, GarnerDocs is simpler to start.
The short version: four differences.
Where the two differ most.
How you pay
- FileInvite
- By the year, priced on your loan volume
- GarnerDocs
- By the month, priced on requests still collecting
What you ask for
- FileInvite
- Files, fillable PDF forms and e-signatures
- GarnerDocs
- Documents and short answers, plus notes from your client
Your other tools
- FileInvite
- Cloud storage on every plan; CRMs and an API on Enterprise
- GarnerDocs
- Webhooks for Zapier, Make and your own systems
Which fits you
Pick the one that fits how you work.
Choose GarnerDocs if…
- You collect documents from clients, in any line of business.
- You'd rather pay monthly than commit to a year.
- Each request goes to one client, and a checklist is all you need.
- You want files deleted on a schedule you choose.
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From $39 a month, or $390 a year · 14 days free
Choose FileInvite if…
- You run commercial or complex loans with several parties.
- You need e-signatures or fillable PDF forms in the same request.
- Files should sync to cloud storage, or requests start from your CRM.
- Your security review asks for SOC 2 or SSO.
Side by side
Every stage, compared.
What each approach does at every stage of collecting documents from a client.
Asking
What your client needs
- GarnerDocs
- Yes. A link. No account; you can add a PIN
- FileInvite
- Yes. A link by email or SMS. You can require a password
What you can ask for
- GarnerDocs
- Documents and short answers, plus notes from your client
- FileInvite
- Yes. Files, fillable PDF forms and e-signatures
Several parties on one deal
- GarnerDocs
- No. Each request goes to one client
- FileInvite
- Yes. Each party gets its own link and sees only its own requests
Chasing
Reminders
- GarnerDocs
- Yes. By email, listing only what's missing, until nothing is outstanding
- FileInvite
- Yes. By email and SMS, until your client is finished or 14 days after the due date
Your own schedule
- GarnerDocs
- On Growth and Pro, up to 6 steps
- FileInvite
- Yes. Frequency and messages you choose
Reviewing
Approving
- GarnerDocs
- Yes. Each file, or several at once
- FileInvite
- Yes. Approve or reject each document in one click
Something wrong
- GarnerDocs
- Yes. Ask for a replacement with a note. Earlier versions kept
- FileInvite
- Yes. Ask for a revision with feedback
E-signatures
- GarnerDocs
- No.
- FileInvite
- Yes. Draw, type or upload a signature
Keeping files
Files deleted on a schedule
- GarnerDocs
- Yes. After 30, 90, 180 or 365 days, with warnings first
- FileInvite
- Yes. When the period your admin sets ends. The choices aren't stated publicly
File size
- GarnerDocs
- Up to 25 MB per file
- FileInvite
- Yes. Up to 2 GB per file
Integrations
- GarnerDocs
- Yes. Webhooks for Zapier, Make and your own systems
- FileInvite
- Yes. OneDrive, Google Drive and Box; SharePoint, CRMs and an API on Enterprise
Security
Two-factor sign-in for your team
- GarnerDocs
- Yes. Owners and admins can require it for everyone
- FileInvite
- Yes. Multi-factor authentication on every plan
Certification
- GarnerDocs
- No. None
- FileInvite
- Yes. FileInvite states it is SOC 2 Type II compliant
Cost
Price
- GarnerDocs
- From $39 a month, or $390 a year, with a 14-day free trial
- FileInvite
- From $9,900 a year, billed annually, plus setup costs that vary
Free trial
- GarnerDocs
- Yes. 14 days
- FileInvite
- Not stated publicly
See the difference
Small to start, simple to run.
Asking
A checklist of documents, nothing to build.
Each item is a document or a short answer, with a line telling your client what to send. Start from a template.
Add, remove or rename requested documentsChasing
Reminders that stop on their own.
Each reminder lists only what's still missing, and they stop once everything has arrived.
How automatic reminders workKeeping files
Deleted on time, with warnings first.
Choose 30, 90, 180 or 365 days. You're emailed 14 and 3 days before files are deleted.
How long files are keptWho each is built for
FileInvite describes itself as a document collection platform for commercial and complex lending: loan teams, underwriters, and the borrowers, guarantors and brokers on each deal. It connects to the lender's CRM, cloud storage and loan systems.
GarnerDocs collects documents for any business that needs them from its clients, from accounting and law firms to loan officers and mortgage brokers. Each request goes to one client as a checklist. There's nothing to integrate, so you can send your first request on the day you sign up.
Neither is a loan origination system or practice management.
Client experience
Both send your client a private link, with no account to make. FileInvite sends it by email or SMS. Your client uploads files, fills in or signs any forms, can message you, and clicks "I'm finished". You can add a portal password.
In GarnerDocs, your client sees a checklist of the documents you asked for and can upload some today and the rest next week, from a phone or a computer. If a file isn't right, your note asking for a replacement appears next to that item. You can add a 6-digit PIN that you give your client yourself. See what your clients see.
Pricing
FileInvite's pricing page on 20 October 2026, in USD: Standard plans start from $9,900 a year, billed annually, for lenders processing up to 100 typical commercial loans a year. Enterprise plans are quoted, and setup costs vary.
GarnerDocs is billed monthly or yearly in USD, and a year costs ten months. Starter is $39 a month ($390 a year) for 20 active requests and one team member. Growth is $99 for 100, and Pro is $199 for 300, both with no limit on team members.
What FileInvite does that GarnerDocs doesn't
- Several parties on one deal, each seeing only their own requests.
- E-signatures and fillable PDF forms inside the same request.
- SMS reminders, and two-way messages in the portal.
- Integrations: OneDrive, Google Drive and Box on every plan; SharePoint, CRMs and an API on Enterprise. GarnerDocs sends webhooks, but has no built-in integrations.
- Files converted to PDF and renamed to your rules.
- Larger files: up to 2 GB each, against 25 MB in GarnerDocs.
- Security for your team: FileInvite states it is SOC 2 Type II compliant, and lists single sign-on on Enterprise. GarnerDocs has neither. Both offer two-factor sign-in.
If several of these matter to you, FileInvite is likely the better choice.
Moving over
There's nothing to import. Let open invites finish in FileInvite, and send new requests from GarnerDocs.
-
Turn invites into templates
List the documents from each FileInvite template as a GarnerDocs template. Forms and signatures stay with the tool you use for them.
-
Add your clients
One at a time, or from a spreadsheet.
-
Send the requests
Create a request for each client and send it. The reminders take it from there.
For a typical list to start from, see the mortgage document checklist. Every new workspace starts with a 14-day free trial. See pricing.
Questions
Is GarnerDocs built for lenders?
It's built for any business that collects documents from its clients, loan officers and mortgage brokers among them. Each request goes to one client. If you run commercial loans with borrowers, guarantors and brokers on one deal, FileInvite is built for that.
Does GarnerDocs connect to my CRM or cloud storage?
Not directly. On Growth and Pro, GarnerDocs sends webhooks, which work with Zapier's and Make's webhook triggers, but there's no CRM integration, cloud storage sync or API yet. If you need documents to arrive in OneDrive, Google Drive or Box, FileInvite does that.
How long does each keep client files?
GarnerDocs deletes a completed request's files when your retention period of 30, 90, 180 or 365 days ends, after emailing you 14 and 3 days before. FileInvite states that data is removed when the retention period set by your administrator ends, and that its backups are destroyed after seven days.
How we checked
GarnerDocs features are checked against the product, and prices come from our pricing page. Facts last checked . We review this page every six months.
Sources, checked on
- FileInvite: PricingStandard plans from USD 9,900 a year for up to 100 typical commercial loans a year; Enterprise quoted; billed annually, setup costs vary; the plan comparison (PDF form-fill, digital signing, cloud storage on Standard; SharePoint, CRM integrations, API, branding and SSO on Enterprise; SOC 2 Type II and multi-factor authentication on both).
- FileInvite: ProductBuilt for commercial and complex lending; several parties per deal, each seeing only their own requests; templates; email reminders at intervals you set; approve or reject; portal messaging and internal notes; PDF conversion and renaming; email intake matched to requests; large files; cloud storage, CRM and API integrations.
- FileInvite: HomePositioned as a document collection platform for commercial and complex lending; borrowers, guarantors and brokers in one portal; e-signatures.
- FileInvite: SecurityWhat FileInvite states: SOC 2 audit, encryption in transit and at rest, files on Amazon S3; data removed when the retention period set by the customer's administrator ends; backups destroyed after seven days.
- FileInvite Help: Access a received FileInviteClients open a link sent by email or SMS, upload into a portal, message the sender and click "I'm finished".
- FileInvite Help: Setting a client portal passwordA portal can be password-protected; the client creates a password on first visit.
- FileInvite Help: Update the due date and remindersReminders by email and SMS; overdue reminders stop 14 days after the due date or when the client clicks "I'm finished".
- FileInvite Help: Add an e-signature to a documentClients sign by drawing, typing or uploading a signature.
- FileInvite Help: Creating fillable (live) formsPDF forms clients fill in online.
- FileInvite Help: Creating a scheduled or recurring inviteScheduled and recurring invites, sent from a template.
- FileInvite Help: Frequently asked questionsUploads up to 2 GB per file.
FileInvite is a trademark of its owner. This comparison is based on public information checked on 20 October 2026; tell us if something has changed.
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