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For property managers

Rental applications, complete without the chase.

Applicants and renewing tenants: send each person one list through a private link, set a due date that fits the unit, and let reminders chase what's missing.

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The unit waits on documents that arrive in pieces.

Someone applies for the unit. Then pay stubs, ID and a landlord reference trickle in from personal email.

Applications across personal email

Applicants reply with phone photos of their pay stubs, a screenshot of their ID and a reference that never arrives.

Chasing while the unit sits empty

You email, then call, then email again. Meanwhile the unit stays empty and other applicants wait.

No clear view of who's complete

Applicants and renewing tenants, tracked by hand in a sheet that's always a few days behind.

How it works

Four steps, for every applicant.

The same way of working for new applicants and renewing tenants.

  1. 1

    Pick a template

    One list for applications and renewals.

    Start from your rental application, lease renewal or move-in template, then add, remove or rename documents for this person.

    Create a template
  2. 2

    Send a private link

    Applicants upload from their phone.

    Your applicant opens the link on any device and uploads each document against its item. No account, and their progress is saved.

    Copy or share the client link
  3. 3

    Let reminders follow up

    Only what's missing, on a schedule.

    By default, reminders go out 3 and 7 days after you send the request and shortly before the due date, listing only what's outstanding.

    How automatic reminders work
  4. 4

    Review each file

    Approve it, or ask for a clearer copy.

    Approve each document, or ask for a replacement with a note your applicant sees next to that item. Earlier versions stay in the history.

    Review and approve uploads

Features

Everything an application needs. Nothing it doesn't.

A template for each kind of request

Build your application, renewal and move-in lists once, then start each request from the one that fits.

Create a template

A link, not another login

Applicants open it on their phone, upload each document against its item and come back later to finish. Their progress is saved.

Copy or share the client link

Due dates that fit the unit

Give each application a due date that fits how fast you fill the unit. It turns amber in its last three days and red once it's overdue.

Due dates and overdue requests

Replacements with a note

A cropped ID, one month's statement of two, an old pay stub: ask for a replacement with a note shown next to that item.

Ask a client for a replacement file

Applicant notes

When a document doesn't apply, your applicant says so in a note from their upload page instead of leaving a gap.

Read and reply to client notes

One workspace for your team

Growth and Pro

Invite your leasing agents and property managers, assign each request to whoever handles that unit and see who reviewed what.

Invite your team

Branded upload page

Growth and Pro

Your logo and accent colour on the upload page and in the emails your applicants and tenants receive.

Add your logo and brand colour

ZIP download for your records

Download an applicant's documents as one ZIP for your property management software. GarnerDocs deletes them after your retention period.

Download all files as a ZIP

Applicants first, tenants at renewal

In GarnerDocs, each applicant or tenant is added as a client: a name and an email address. Send an application request when someone applies, with a due date that fits how quickly you fill the unit. When a lease comes up for renewal, send the tenant a request from your renewal template.

Your templates are typical examples to tailor to each property, not a list of what any applicant is required to provide.

Fair housing and what you ask for

Under fair housing rules, applicants must be treated consistently, and what your business asks them for is your decision, not GarnerDocs's. See Housing Discrimination Under the Fair Housing Act on hud.gov (checked on 19 October 2026). This page isn't legal advice.

Keeping applicants' documents private

Files are stored privately with encryption. Only your team can download them, through a link that expires shortly after. Each upload link ends in a long random code that GarnerDocs doesn't keep in readable form, and you can reset a link so the old one stops working. Files are deleted after the retention period your team chooses, and personal data isn't sold or used to train AI models. The Security page has the details.

GarnerDocs doesn't claim to meet any tenancy or record-keeping rule. Confirm the measures above against your own obligations.

What GarnerDocs doesn't do

GarnerDocs does one job: getting documents from your applicants and tenants to you, complete and checked. It doesn't screen tenants or run credit or background checks, and it doesn't decide who gets the unit. It doesn't collect rent or deposits. It isn't property management software, and it doesn't connect to yours. Download the files into the system you already use.

Questions

Do applicants need to create an account?

No. Applicants and tenants open the private link you send them and upload directly. There's no registration and no password to remember.

Can applicants upload from their phone?

Yes. The upload page works in any browser. A photo or a PDF uploads like any other file, several at once, up to 25 MB each. Tick HEIC on a document for photos in the iPhone format.

Does GarnerDocs screen tenants or run credit checks?

No. GarnerDocs collects the documents your applicants upload, and your team reviews them. It doesn't screen applicants, run credit or background checks, or decide who gets the unit.

Does it connect to our property management software?

No. When a request is complete, download the files one by one or as a ZIP and add them to the software you already use.

How long are files kept?

For the retention period your team chooses: 30, 90, 180 or 365 days after a request is completed. Then they're deleted, and the workspace owner is emailed 14 and 3 days before. Download what you need to keep into your own records first.

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Spend less time chasing. More time doing the work that matters.

Make document collection the easiest part of working with your clients.

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